Account and security

Creating an account

Sign up with an email address and password. You'll need to agree to the Terms, which include confirming you'll use LiftMonkey for personal, non-commercial media saves.

Accounts exist to unlock history, cloud destinations, and per-user preferences. You don't need one to paste and download.

Signing in

Use the Sign in link from the header. Tick Remember me to stay signed in for a while on trusted devices.

Forgot your password?

Use the forgot password link on the sign-in page. We'll email you a one-time reset link. The link expires after a few hours — if it expires before you use it, just request another.

Changing your email or password

Once signed in, visit your account settings. You'll need your current password to confirm any change, which keeps a hijacked session from silently moving your account.

Mobile download preference

LiftMonkey remembers whether you prefer the OS share sheet or the Files app for mobile downloads. You can flip it any time from the status page after a paste. Signed-in users have this preference synced across devices; signed-out users keep it only in browser local storage.

What happens if my account gets locked?

Admins can lock an account (for example, after suspected abuse) or soft-delete it (marks the account as gone but keeps records for recovery). In both cases:

• Sign-in stops working and existing sessions are invalidated.
• Your history and destinations remain in the database but are hidden from use.
• A lock can be reversed (unlock). A soft-delete can be reversed too, but only by an admin.

If you think your account was locked in error, contact us — see the link on the Help Center home.

Deleting your account

To remove your account and associated history, email us from the address on the account. We handle deletions manually so we can confirm identity and honor any in-flight cloud deliveries.